Information EASYGO AIRPORT SHUTTLE – INFORMATION All fares are for a private ride and single (one-way) journeys only. All fares are also included M4 toll fee, Harbour tunnel fees and airport parking fee. Furthermore, even if a flight is delayed and a driver need to wait, there is no extra charge. we are able to replace any other driver to meet our cleints on time. All cancellations should be made as soon as possible. We cannot guarantee a refund on short notice. You are eligible for a 100% refund on your booking, with no cancellation fees, for cancellations greater than 24 hours prior to your pick-up departure time. You are not eligible for any refund on your booking for cancellations 24 hours or less prior to your pick-up departure time. Airport, Hotel, Suburb pickups are scheduled between 3 am and 11 pm. We cannot accept responsibility for delayed or cancelled flights, or for traffic incidents that are beyond our control. We get our passengers to the airport on schedule, and have an advantage with optimizing routes and the use of bus lanes; but we will not be held responsible for failed pickups or problems arising from the incorrect information. Booking should be made through the internet, but they ARE NOT confirmed till we reply to your query by email. Our company bank details for online banking and direct deposit can be provided only by email or txt inquiry . Some larger items may incur an additional fee or shall not be transported. Any toll charges shall be added to the customer’s fee. Fares may be subject to change without notice. Any redirection or additional pick up or drop off must be communicated back to base and is subject to approval depending on schedule, extra charge will apply. Delays greater than 20 mins from booking time creates last min reschedule expenses and additional liabilities to other scheduled passengers, additional charge will apply. Passengers should be responsible for their own luggage. We do not accept liability for any damage. If you are missing anything please contact us immediately. Price Information All our drivers are covid tested and fully vaccinated.