1. 🚗 How will I meet my driver?
   Our drivers monitor your flight’s landing time to ensure they meet you on time. Please keep your phone switched on and check your email before and after collecting your baggage for any important updates from us.


2. 📩 When will I receive my driver’s contact details?
   Drivers are usually assigned the evening before your service date. After your flight arrives, please make sure to check your email — we will send you the driver’s name, contact number, vehicle information, and meeting point. However, sometimes the assigned driver may change due to scheduling or operational reasons. If this happens, you’ll always be notified by email or text message


3. 📍 Where is the meeting point?
   Normally, our pickup locations follow the guide on our website:
   👉 easygoshuttle.com.au/meeting_point
   If there is any change, your driver will inform you via text message


4. 🧳 What should I do after collecting my baggage?
   Please send a quick message to your driver or email us before exiting the terminal. This helps us coordinate your pickup more smoothly and avoid unnecessary waiting


5. ⏰ What if my flight or pickup time changes?
   If there are any changes to your flight schedule or pickup time, please contact us anytime by email We are always happy to assist you.

Please remember one thing:
On the day of your flight, always check your email and mobile phone for updates!

🙏 Thank you for your understanding and cooperation.
We look forward to serving you soon!